Shipping Policy for UX Mentor Online Academy

Welcome to UX Mentor  (“we,” “our,” or “us”). This Shipping Policy outlines the terms and conditions related to the shipping of any physical items associated with our online courses.

1. Shipping Method:

a. Digital Delivery:

  • The majority of our courses involve digital content delivered electronically. No physical shipping is required for these courses.

b. Physical Items:

  • In the case of courses that include physical items (e.g., textbooks, study materials, certificates), shipping will be carried out using standard shipping methods unless otherwise specified.

2. Shipping Costs:

a. Digital-Only Courses:

  • For courses that involve only digital delivery, there are no shipping costs.

b. Physical Items:

  • Shipping costs for courses with physical items will be clearly outlined during the checkout process. These costs may vary based on the shipping destination and the chosen shipping method.

3. Shipping Destinations:

  • We currently offer shipping to [list of countries or regions]. If your location is not on this list, please contact us to discuss alternative arrangements.

4. Delivery Times:

  • Estimated delivery times for physical items will be provided during the checkout process. Actual delivery times may vary based on the shipping destination, local customs processing, and other factors beyond our control.

5. Tracking Information:

  • For courses involving physical items, we will provide tracking information when available. You can use this information to monitor the progress of your shipment.

6. Customs and Duties:

  • Customers are responsible for any customs duties or taxes associated with the importation of physical items into their country.

7. Returns and Exchanges:

8. Address Accuracy:

  • Customers are responsible for providing accurate shipping addresses. We are not liable for items shipped to incorrect addresses provided by the customer.

9. Contact Us:

  • If you have any questions or concerns about our shipping policy, please contact us at info@uxmentor.in.
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